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The receptionist is the first point of contact for visitors and clients. This role involves managing front desk activities, providing administrative support, and ensuring the smooth operation of office procedures. The receptionist plays a key role in creating a welcoming atmosphere and ensuring efficient communication between staff, clients, and visitors.
Responsibilities:
* Greet Visitors: Welcome guests in a friendly and professional manner, direct them to appropriate personnel or departments.
* Answer Phone Calls: Handle incoming calls, direct them to the correct person or department, and take messages when necessary.
* Manage Appointments: Schedule and confirm appointments or meetings for staff members, ensuring the calendar is up to date.
* Administrative Support: Assist with administrative tasks such as filing, data entry, organizing office supplies, and handling correspondence.
* Maintain Reception Area: Ensure the front desk area is tidy, presentable, and equipped with necessary materials (e.g., brochures, business cards).